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The "DEBUG" error message

 
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Bud Brewster
Galactic Fleet Admiral (site admin)


Joined: 14 Dec 2013
Posts: 17019
Location: North Carolina

PostPosted: Thu Feb 15, 2018 10:54 am    Post subject: The "DEBUG" error message Reply with quote

________________________________

If you get this message after making a "reply" —
________________________________

Ran into problems sending Mail. Response: 530 5.7.0 Must issue a STARTTLS command first. a10sm10008364edh.2 - gsmtp

DEBUG MODE

Line : 126
File : smtp.php

________________________________

— you don't have to worry about your post, because it WAS submitted successfully. Just click on the ALL SCI-FI Forum Index button right above the error message and go back to the index to get passed the error message.

Raj Patel is working on the problem. He said it was a glitch caused by the board's email settings and doesn't affect the adding of posts.

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Is there no man on Earth who has the wisdom and innocence of a child?
~ The Space Children (1958)
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17 Oaks
Planetary Explorer


Joined: 17 Aug 2017
Posts: 27

PostPosted: Thu Feb 15, 2018 9:38 pm    Post subject: Reply with quote

Yea posted a couple of times and did not get it, then I did...
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Bud Brewster
Galactic Fleet Admiral (site admin)


Joined: 14 Dec 2013
Posts: 17019
Location: North Carolina

PostPosted: Fri Feb 16, 2018 10:32 am    Post subject: Reply with quote

________________________________

Our tech support guy, Raj Patel, is wrestling with this problem. As near as we can tell, it happens occasionally for all members on certain threads. But it doesn't always happen on the same thread for every member!

In other words, I might get the DEBUG message on a specific thread, whereas you might NOT get the message on that same thread!

You probably noticed that the message makes reference to a failed email message the system tried to send. Raj hasn't yet determined why the system is trying to send an email in responses to a posted reply, and who it's trying to send it to!

So far he's eliminated the NSA, the FBI, and Russian hackers. (Whew . . . that's a relief, eh?) Shocked

Until he solves the problem, please keep posting and just ignore the message when it appears. Your posts are being successfully submitted, and you can see your post afterwards in one of two ways.

(1) Hit the ALL SCI-FI Forum Index button above the DEBUG message and then go back to the thread in which you posted.

— OR —

(2) Hit your "back" button twice and then "refresh" the page with the F5 button (or you can right-click and select the "refresh" icon from the popup menu).

Guys, I know the problem is annoying, but at least it only happens occasionally, and it's still great to have All Sci-Fi back, even with this little glitch.
Very Happy
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____________
Is there no man on Earth who has the wisdom and innocence of a child?
~ The Space Children (1958)


Last edited by Bud Brewster on Fri Feb 16, 2018 2:12 pm; edited 1 time in total
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17 Oaks
Planetary Explorer


Joined: 17 Aug 2017
Posts: 27

PostPosted: Fri Feb 16, 2018 2:09 pm    Post subject: Reply with quote

Bud Brewster wrote:
Our tech support guy, Raj Patel, is wrestling with this problem. As near as we can tell, it happens occasionally for all members on certain threads. But it doesn't always happen on the same thread for every member!

In other words, I might get the DEBUG message on a specific thread, whereas you might NOT get the message on that same thread!


You probably noticed that the message makes reference to a failed email message the system tried to send. Raj hasn't yet determined why the system is trying to send an email in responses to a posted reply, and who it's trying to send it to!

So far he's eliminated the NSA, the FBI, and Russian hackers. (Whew . . . that's a relief, eh?) Shocked

Until he solves the problem, please keep posting and just ignore the message when it appears. Your posts are being successfully submitted, and you can see your post afterwards in one of two ways.

(1) Hit the ALL SCI-FI Forum Index button above the DEBUG message and then go back to the thread in which you posted.

— OR —

(2) Hit your "back" button twice and then "refresh" the page with the F5 button (or you can right-click and select the "refresh" icon from the popup menu).

Guys, I know the problem is annoying, but at least it only happens occasionally, and it's still great to have All Sci-Fi back, even with this little glitch
. Very Happy


YES! I have experienced such.
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17 Oaks
Planetary Explorer


Joined: 17 Aug 2017
Posts: 27

PostPosted: Fri Feb 16, 2018 2:21 pm    Post subject: Reply with quote

It occurred in my previous post, this is the message I get:

"Failed sending email :: PHP ::

DEBUG MODE

Line : 234
File : emailer.php"

I was the admin for a phpBB forum years ago and went back to my notes and I THINK?? this might be the fix:

Its a bad email address somewhere in the files which is why its sporadic, but try this.

Use FTP to download the file emailer.php from your server: it's in the 'includes' directory of your forum installation.

Open it in an editor and simply put two slashes (//) in front of line 234

Save the file, close it, and upload it to its original location ('includes' directory!) ...

If not you may need to upgrade to php BB3.
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Bud Brewster
Galactic Fleet Admiral (site admin)


Joined: 14 Dec 2013
Posts: 17019
Location: North Carolina

PostPosted: Fri Feb 16, 2018 9:13 pm    Post subject: Reply with quote

________________________________

I'll have Raj take a look at your instructions. Thanks! Very Happy

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Is there no man on Earth who has the wisdom and innocence of a child?
~ The Space Children (1958)
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Bud Brewster
Galactic Fleet Admiral (site admin)


Joined: 14 Dec 2013
Posts: 17019
Location: North Carolina

PostPosted: Sat Feb 17, 2018 6:14 pm    Post subject: Reply with quote

___________________________

Raj is still working on the problem and has done some new things to the board in the last hour that he hopes will fix it. Please let us know it you see the problem again.

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Is there no man on Earth who has the wisdom and innocence of a child?
~ The Space Children (1958)
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17 Oaks
Planetary Explorer


Joined: 17 Aug 2017
Posts: 27

PostPosted: Sun Feb 18, 2018 10:31 am    Post subject: Reply with quote

Giving it a SHOT!
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17 Oaks
Planetary Explorer


Joined: 17 Aug 2017
Posts: 27

PostPosted: Sun Feb 18, 2018 10:32 am    Post subject: Reply with quote

Did not get an error msg
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Bud Brewster
Galactic Fleet Admiral (site admin)


Joined: 14 Dec 2013
Posts: 17019
Location: North Carolina

PostPosted: Wed Feb 21, 2018 11:25 am    Post subject: Reply with quote

________________________________

I've deliberately waited several days to be sure the the "debug" message problem is gone.

And since it has not appeared a single time since 17 Oaks offered his wonderful suggestion for a solution (which Raj acted on and fixed the problem), it's about time we thanked 17 Oaks for solving what we hope will be the LAST problem with the New All Sci-Fi!

I'm thinking about making a new order of All Sci-Fi T-shirts this Spring, and if I do I'll be sure and send one to 17 Oaks.

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Is there no man on Earth who has the wisdom and innocence of a child?
~ The Space Children (1958)
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orzel-w
Galactic Ambassador


Joined: 19 Sep 2014
Posts: 1877

PostPosted: Wed Feb 21, 2018 12:45 pm    Post subject: Reply with quote

Thanks, Oaks! (Mind if I call you "17"?)

Thanks, Raj!

And... thanks, Bud!



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...or not...

WayneO
-----------
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Bud Brewster
Galactic Fleet Admiral (site admin)


Joined: 14 Dec 2013
Posts: 17019
Location: North Carolina

PostPosted: Wed Feb 21, 2018 1:30 pm    Post subject: Reply with quote

orzel-w wrote:
Thanks, Oaks! (Mind if I call you "17"?)

Thanks, Raj!

And... thanks, Bud!



Please, just call me . . . Mr. Brewster. Laughing
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~ The Space Children (1958)
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